You are using Windows 7 and receive an error stating, "A referral was returned from the server," whenever you attempt to start your eInstruction Device Manager.
The problem may possibly be caused by your User Account Control settings.
- Click Start and select Control Panel.
- Click System and Security.
- Below Action Center, click Change User Account Control Settings.
- On the User Account Control Settings screen, drag the slider to Never Notify.
- Click OK.
User Account Control Settings may appear in a different location depending on your Control Panel preferences.